As digital work continues to develop in reputation, the demand for do business from home receptionists additionally continues to develop! In case you are inquisitive about distant receptionist jobs, this weblog submit will reply all of your questions!
We’ll cowl all the main points, together with day-to-day obligations, annual wage expectations, and the wanted gear. We’ve even included hiring corporations that frequently have openings for distant receptionists.
What Obligations Does a Distant Receptionist Have?
The obligations of distant receptionists differ from firm to firm. Nevertheless, the first duties often entail answering incoming telephone calls, understanding the caller’s wants, directing these callers to the suitable individual or division, and protecting an in depth file of every interplay.
Along with answering a excessive quantity of incoming calls, some corporations might ask their distant receptionists to deal with administrative duties like scheduling conferences, dealing with e mail correspondence, proofreading written supplies, and doing knowledge entry duties.
Receptionist roles are usually entry-level positions, and in case you work for a bigger firm, there’s doubtless room for profession development. For instance, if working as an government assistant is what you need, being open about your profession targets will assist your supervisor know the way they will finest make it easier to transfer towards success inside the firm.
What Are the {Qualifications} for Distant Receptionist Jobs?
Distant receptionists play an important position in enterprise operations. Receptionists are often the primary level of contact for purchasers, so it’s essential that they make a very good first impression.
When you get pleasure from speaking on the telephone and interacting with others, listed here are the essential {qualifications} and abilities you’ll want for this line of labor:
- Highschool diploma or GED
- Prior customer support expertise is useful
- Capability to work independently in a distant surroundings
- The power to multitask as you’ll be answering and transferring calls, in addition to documenting interactions
- The power to remain calm and picked up beneath strain
- Glorious written and verbal communication abilities
- Quick and correct typing abilities and powerful consideration to element
- Have to be computer-savvy
- Data of widespread software program packages
What Is the Common Wage for a Distant Receptionist?
Distant receptionist salaries differ drastically relying on the place you reside, the dimensions of the corporate, and your expertise stage.
In accordance with ZipRecruiter, distant receptionists earn a mean of $18 per hour.
Distant receptionist salaries have a tendency to extend with time, so in case you stick it out at one firm and achieve expertise and seniority, your wage ought to enhance accordingly.
Many corporations additionally present further incomes alternatives, corresponding to performance-based bonuses, funds for referring certified hires, and sales-based incentives if a part of the job is qualifying gross sales leads over the telephone.
It’s additionally price noting that specialised coaching, corresponding to within the medical or authorized fields, sometimes earns greater wages than working as a generalist.
What Gear Is Required for a Distant Receptionist Function?
Distant receptionist jobs often require the next gear:
- Pc
- Smartphone or landline
- Headset
- Excessive-speed web connection
- Up-to-date laptop software program packages
- A quiet, distraction-free house workplace
What Gear Do Employers Present?
Most distant receptionists use specialised software program packages issued by the hiring firm to reply incoming calls. Some corporations might present your work gear (a pc, headset, and a month-to-month web stipend), whereas others don’t. You’ll even be educated on work-specific procedures, scripts, and call-handling directions. Most corporations record gear and web pace necessities on the job itemizing, so you’ll want to learn by way of these earlier than making use of for a place.
Many employers would require you to check your web bandwidth to make sure it could possibly assist distant methods and purposes. Usually, you might want to use a hardwired web connection by way of an ethernet cable (wi-fi and satellite tv for pc connections are usually not allowed).
Who Hires Distant Receptionists?
Many corporations use distant receptionists, from small companies to giant firms, and people like attorneys, entrepreneurs, and therapists.
The place to Apply for Distant Receptionist Jobs
In case your true calling is working as a distant receptionist, try these hiring corporations:
1. Reply Aide
Reply Aide hires digital customer support representatives from AL, FL, GA, KS, SC, TX, or VA. For these digital receptionist jobs, you’ll want a typing pace of not less than 40 WPM, sturdy communication abilities, and the flexibility to multitask. Reply Aide runs one year a yr, 24 hours a day, so you may have loads of flexibility by way of your schedule. The beginning pay is $13-$16 per hour, and full-time positions include advantages.
2. AnswerFirst
AnswerFirst hires customer support professionals from the US to reply calls for his or her purchasers. Duties might embody message or order taking, scheduling appointments, troubleshooting points, or relaying data. AnswerFirst is open 365/24/7, they usually rent for each full-time and part-time roles. When you work 30 hours or extra per week, you’ll be eligible for advantages after six months of employment.
3. Again Workplace Betties
Again Workplace Betties hires authorized consumption specialists in Arizona, Texas, Nevada, Pennsylvania, and Florida to offer attorneys and authorized corporations with telephone and net chat providers. Again workplace Betties is simply open Monday by way of Friday, in order that they don’t have night time or weekend hours accessible. Full-time positions include many advantages, together with all of the gear you might want to do your job.
4. Gabbyville
Gabbyville hires US-based distant receptionists to deal with consumer calls, take messages, and ebook appointments for a wide range of companies and professionals.
5. PATLive
PATLive hires part-time digital receptionists from Texas and Georgia. Prior expertise as an administrative assistant, receptionist, entrance desk receptionist, or clerical position is required. The beginning pay charge is $13 per hour, and the corporate gives versatile scheduling because it’s open 24 hours a day.
6. ReceptionHQ
ReceptionHQ hires digital receptionists in the USA to offer customized service, name switch, and appointment-setting providers to their purchasers in a wide range of industries. Their operations run 24/7, in order that they have a lot of roles and schedules to fill.
7. Ruby Receptionists
Ruby Receptionists hires digital receptionists to offer phone providers to their purchasers. Ruby has each full- and part-time positions, versatile scheduling, and advantages for full-time staff. Positions are location-dependent, so you could wish to bookmark their profession web page for brand spanking new openings.
8. Smith.ai
Smith.ai hires digital receptionists and buyer engagement representatives to reply incoming telephone calls for his or her purchasers. They rent receptionists from the US and Mexico. Whether or not you’re in search of full-time or part-time work, Smith.ai can accommodate your wants and offer you the flexibleness you need. Full-time positions include advantages.
Different Locations to Discover Digital Receptionist Jobs
When you want extra choices for this distant occupation, try these employment businesses and profession web sites for brand spanking new openings.
9. Robert Half
Robert Half is a staffing company the place you possibly can seek for do business from home jobs. Simply kind within the place and click on the distant job solely button. Robert Half has short-term, everlasting, and contractor roles for US residents.
10. FlexJobs
FlexJobs is a paid on-line job board that caters to versatile work choices, corresponding to distant, part-time, hybrid, and freelance roles. The great factor about FlexJobs is that they vet the entire jobs listed on their web site, so that you by no means have to fret about do business from home scams. They at present have a number of full-time and part-time distant receptionist positions listed on their web site.
11. LinkedIn
LinkedIn is a social media platform devoted to profession professionals. On LinkedIn, you possibly can seek for distant receptionist jobs and arrange job alerts to have new jobs despatched on to your inbox. Simply you’ll want to do your due diligence when looking for jobs on LinkedIn; there are loads of pretend job listings that sneak by way of the cracks.
12. Upwork
Upwork is a web-based market for freelancers. Right here, you could find all kinds of call-related work, corresponding to customer support, chat assist, and gross sales roles that you are able to do from house. With Upwork, you possibly can bid on initiatives or create a profile and look forward to potential employers to contact you.
Professionals and Cons of Working From House as a Distant Receptionist
All jobs have professionals and cons, and digital receptionist jobs are not any completely different. Listed here are a number of the finest components of this distant place and a number of the not-so-great components.
Professionals:
- It doesn’t require a university diploma
- Good work for newcomers
- Often a lot of flexibility by way of scheduling
- Advantages are sometimes supplied for full-time staff
- Many corporations rent for this occupation
Cons:
- Low pay
- You’ll have to work nights, weekends, or holidays
- Cellphone work might be tense
Last Ideas on Being a Digital Receptionist
What do you assume? Is working from house as a digital receptionist best for you? Remember to weigh all the professionals and cons of this distant occupation earlier than making your choice. As you possibly can see, there are various corporations who would like to have you ever on their workforce.
Do you get pleasure from speaking to folks on the telephone? Here’s a huge record of distant customer support jobs.
Initially printed January 24, 2022. This content material was up to date in March 2024.
