Are you searching for distant chat agent jobs the place you don’t have to speak on the cellphone? Hold studying; this put up has you lined.
Again once I was in faculty, I labored for a telemarketing firm. Whereas the gig itself was versatile and paid properly, it exhausted me. As a rule, individuals didn’t wish to converse on the cellphone (which I get), so I must take care of their anger, irritation, and many curse phrases and hang-ups.
Over time, I dreaded moving into to work. After faculty, I labored for Medicaid doing prior authorization for nursing visits and residential medical tools. Once more, I used to be on the cellphone for lengthy durations coping with disgruntled suppliers — no enjoyable!
Whereas many work from home jobs are phone-based, the Web has opened up a brand new breed of customer support that doesn’t require being on the cellphone.
In truth, dwell customer support chat is changing into an increasing number of common every single day. A few of these on-line chat agent jobs require background information of a selected space, and plenty of of them require you to sort a sure variety of phrases per minute, so be sure to learn the entire positive print earlier than making use of.
What Are the Necessities For Being a Distant Chat Agent?
To change into an internet chat agent, most corporations require candidates to have a highschool diploma or GED, glorious written communication expertise, and a quick and correct typing velocity. Many corporations additionally require at the very least one 12 months of customer support expertise; nonetheless, there are some corporations that can rent newbies with none expertise. You’ll additionally want a pc or laptop computer, a hard-wired, dependable web connection, and a quiet place to do your work.
17 Distant Chat Agent Jobs You Can Do From House
Distant chat agent jobs are in excessive demand. There are normally extra candidates than there are open positions. In the event you’re set on being a chat agent, you’ll must test with these corporations often to see if any new openings come up. If they provide e mail job alerts, I extremely counsel signing up for them so that you just don’t miss any new openings.
1. The Chat Store – Dwell Chat Agent
The Chat Store sometimes has openings for dwell chat brokers. For these earn a living from home positions, you could meet the next standards:
- You should be a quick and correct typist (65 WPM to 80 WPM) with glorious communication expertise.
- The Chat Store solely hires within the UK, Florida, Georgia, Tennessee, and Texas.
- In keeping with Glassdoor.com, the common wage is $19 per hour; these are W2 positions.
- The Chat Store will get a 3.9-star score on Glassdoor.com.
2. Concentrix – House Agent
Concentrix gives enterprise options to all kinds of corporations, and generally they contract with corporations who want distant chat brokers. These positions are inclined to fill quick, so that you’ll wish to test with them periodically for openings.
- On-line chat associates are answerable for offering fundamental to advanced buyer and technical help.
- Hires in most states within the US, in addition to world places.
- In keeping with Certainly, the common pay is at the very least $14.32 per hour; these are W2 roles.
- Concentrix will get a 4-star score on Glassdoor.com.
3. Guitar Heart – CHAT Agent
Guitar Heart sometimes has full-time distant and hybrid job openings for distant chat and gross sales brokers. These positions are typically location-dependent, and brokers should have the next {qualifications}:
- Candidates should be music lovers and have a ardour for serving to individuals.
- You’ll want a highschool diploma or GED and at the very least two years of expertise.
- You should be capable to sort 30 phrases per minute (WPM).
- Use the key phrase distant if you’re looking out on their web site.
- Guitar Heart will get a 3-star score on Glassdoor.com.
4. LiveChat – Assist Hero
LiveChat sometimes has distant job openings for help heroes (chat brokers). The pay fee for this position is unknown.
- You’ll want quick and correct typing expertise, at the very least 40 WPM.
- Should have an ideal command of the English language.
- LiveChat, which is owned by Textual content, receives a 4-star score on Glassdoor.com.
LiveWorld hires part-time social media brokers to carry out duties like social media moderation, buyer help, engagement, and monitoring.
- Should have 2-3 years of expertise in on-line moderation and powerful typing expertise.
- Should have the provision to work some nights, weekends, and holidays.
- I heard from one reader that this place pays minimal wage.
- LiveWorld will get a 3.3-star score on Glassdoor.com
6. ModSquad – Mods
ModSquad contributors focus on digital engagement, comparable to moderating content material, chatting with clients, managing communities, dealing with buyer help, and updating social media accounts.
- On this position, you’ll work as an impartial contractor.
- You possibly can create your personal schedule and choose the tasks you’re employed on.
- At present has contractors in 90 nations world wide in 50 completely different languages.
- In keeping with Glassdoor.com, the common pay is $19 per hour.
- ModSquad will get a 3.6-star score on Glassdoor.com.
Associated Content material: Distant Discussion board and Chat Moderator Jobs
7. The Trevor Mission – Chat and Textual content Counselors
The Trevor Mission is a useful resource for LGBTQ youth who want emotional help. They rent on-line chat and textual content counselors to assist LGBTQ youth across the clock.
For these positions. you could:
- Have glorious, quick, and assertive communication expertise.
- They rent in the US and Mexico and are open 24/7, 12 months a 12 months.
- These are W2 positions that include advantages.
- The Trevor Mission will get a 2.5-star score on Glassdoor.com.
8. OutPLEX – Buyer Service Rep
OutPLEX sometimes hires on-line chat help brokers within the US, Columbia, and the Dominican Republic. Brokers could must make cellphone calls to resolve points. For these positions, you need to:
- Be capable to sort 30-50 WPM with zero errors.
- You’ll want a highschool diploma and a Home windows Working System.
- Should have glorious spelling, grammar, and communication expertise.
- The common pay is $16 per hour, plus advantages.
- OutPLEX will get a 4.4-star score on Glassdoor.com.
9. Site123 – Gross sales Chat Specialist
Site123 hires US-based distant gross sales chat specialists to help clients through chat and e mail. To use for these roles, you’ll must submit a resume to [email protected].
- Have to be tech-savvy and perceive the web site builder area.
- It’s good to have confirmed expertise in gross sales and customer support.
- Have to be educated of social media platforms like Fb, Twitter, and LinkedIn.
- Site123 will get a 4-star score on Glassdoor.com.
10. SiteStaff – Chat Host
SiteStaff hires skilled chat hosts who’re capable of deal with 3-4 ongoing conversations on the identical time.
- You should be positioned in Denver, Colorado.
- Should be capable to sort 65-75+ WPM.
- You should have glorious punctuation, grammar, and spelling.
- Bonus factors when you’re bilingual.
- SiteStaff will get a 3.5-star score on Glassdoor.com.
11. Foundever – Buyer Service Brokers
Foundever, previously the Sitel Group, hires full-time and part-time W2 workers to offer customer support to manufacturers from across the globe.
- Many roles embody cellphone work, however they do sometimes have chat, e mail, and social media positions accessible.
- The common pay fee is $14 per hour, in response to previous job openings.
- Foundever hires newbies with a highschool diploma or GED.
- Some positions are location-dependent.
- Foundever will get a 3.6-star score on Glassdoor.com.
12. Hopper – Journey Expertise Brokers
Hopper hires full-time brokers with at the very least two years of expertise utilizing a world distribution system (Sabre, Apollo, or Amadeus).
- On this position, you’ll help clients utilizing e mail and chat.
- Hopper gives a aggressive wage and in depth advantages, together with medical health insurance.
- They rent workers from all world wide.
- Hopper will get a 3-star score on Glassdoor.com.
13. Robert Half – Buyer Assist Brokers
Robert Half is a staffing company that always has distant job openings for buyer help and social media brokers who deal with inquiries through chat, e mail, social media, and textual content. For many jobs, you’ll want glorious communication expertise, consideration to element, and good time administration expertise.
- Positions are location-dependent.
- Robert Half has distant short-term, everlasting, and contract positions.
- Wage varies primarily based on many elements.
- Robert Half will get a 3.8-star score on Glassdoor.com.
14. Wayfair – Chat Gross sales Brokers
Wayfair hires distant staff from the US, Canada, Germany, India, Poland, the UK, China, and Eire. For these distant chat jobs, you’ll want:
- Typing velocity of 45 WPM.
- Two years of gross sales or service expertise.
- Have to be snug working in a fast-paced atmosphere dealing with a number of chat messages directly.
- The place comes with hourly pay and month-to-month bonuses, and your tools is offered.
- Wayfair will get a 3.1-star score on Glassdoor.com.
15. Chatdesk – Chatdesk Professional
Chatdesk is a New York-based firm that hires freelance buyer help brokers to deal with inquiries through social media (Fb, Instagram, Twitter (X), and TikTok), e mail, textual content, and chat. Shifts are versatile, and you’ll work days, nights, and weekends. For these entry-level roles, you’ll want the next:
- At the least 18 years of age.
- Wonderful communication expertise and a focus to element.
- Your individual laptop and web entry.
- Chatdesk will get a 3.3-star score on Glassdoor.com.
16. InboxDone – Inbox Managers
InboxDone hires US-based freelancers to handle e mail, social media, assist desk tickets, and different administrative duties. For these part-time positions, no expertise is required, however you need to have glorious communication expertise, be detail-oriented, and have a excessive degree of empathy and emotional intelligence. In these roles, you possibly can work from wherever, and also you’ll have a versatile schedule.
- Beginning pay fee is $16-$17 per hour, plus paid holidays and bonuses.
- You’ll want to offer your personal laptop computer and web connection.
- InboxDone will get a 4.8-star score on Glassdoor.com.
17. Upwork – Chat Assist Specialist Jobs
Upwork is a contract market the place freelancers can join with corporations that want their expertise. With Upwork, you possibly can create a profile that showcases your expertise and experience, and it’s also possible to browse freelance assignments on the location and submit bids for gigs that you just’d prefer to work on.
One chat agent job that I discovered was for a chat agent to reply questions on insurance coverage through textual content, e mail, and thru their app, and the pay fee was $12.50-$22.00 per hour.
Upwork does cost a price for utilizing their platform, and charges might be seen under:
- $0-$500 in earnings – 20% service price
- $500.01-$10,000 in earnings – 10% service price
- $10,000.01 or extra in earnings – 5% service price
Since Upwork isn’t the hiring firm, make sure you educate your self on widespread earn a living from home scams. It’s best to by no means pay for tools (check-cashing rip-off), purchase present playing cards, settle for funds off of Upwork, or give out private data. Learn these rip-off prevention suggestions earlier than getting began on the platform.
Different Methods to Discover On-line Chat Jobs
In the event you’re looking the net and spot {that a} web site has a dwell chat agent field operate, look on their profession web page and see in the event that they rent distant chat brokers. Some corporations use third-party employers to fill their chat agent positions, however others rent in-house. And a few chat agent features are automated by synthetic intelligence (AI), nevertheless it’s price exploring to see if the corporate could be hiring. You possibly can normally discover a hyperlink to the corporate’s profession web page of their web site’s footer.
Different avenues to discover are enterprise course of outsourcing (BPOs) and staffing web sites like Conduent, Kelly Providers, Randstad, and Adecco. Not solely have they got distant job openings, however you possibly can different discover these one-off job alternatives for chat help brokers.
Can You Tolerate a Little Telephone Work?
In the event you’re searching for extra chat agent jobs, try FlexJobs – they’ve many to select from. Simply just be sure you totally learn the job description. Many dwell chat agent jobs require some cellphone help, so when you’re towards being on the cellphone, you’ll wish to be sure that the place is 100% on-line chat, e mail, and social media.
In case you are OK answering some inbound cellphone calls, corporations like 5CA, Amazon, Apple, NexRep, Omni Interactions, OneSupport, Smith.ai, and Wrrk supply house chat jobs that mix cellphone, e mail, chat, and social media work.
Get Paid For Sexting?
One phrase of warning: cellphone actresses’ chat agent jobs are intercourse chat operator jobs. I need you to know what you’re making use of for when you run throughout these job postings. I don’t cowl this chance or cellphone intercourse jobs on the location. In the event you’re focused on working from house as a chat intercourse operator, WAH Adventures has a listing of hiring corporations.
Finest On-line Chat Assist Jobs
In the event you’re nonetheless not discovering your dream on-line chat job, test to see when you can join job alerts out of your favourite corporations and job boards. This fashion, you’ll be the primary to learn about present chat job openings.
As extra corporations go surfing with their companies, extra distant chat agent jobs will change into accessible, and I’ll proceed to replace this listing as new ones pop up.
Make certain to enroll in our publication; the place we ship out extra distant chat job alternatives!
Do you have got a distant chat help job? Which firm do you’re employed for? Drop us a observe; we’d love to listen to from you!
Initially printed January 21, 2015. Content material up to date January 2024.
