For those who’re on the lookout for buyer assist, gross sales, receptionist, or telephone operator jobs from dwelling, now we have you coated. Try this huge checklist of distant customer support jobs!
Through the years, I’ve labored my fair proportion of telephone jobs.
In school, I labored as an appointment setter for a direct gross sales staff. I additionally labored as a telemarketer, making telephone requires charities, political campaigns, and Pizza Hut, providing clients a purchase one, get one free deal.
After school, I moved to Vail, Colorado, to snowboard for the winter season. To fund this tour, I labored as a reservation agent on the Lodge at Vail, serving to folks e book resort rooms.
Later, after acquiring my second diploma and my nursing license, I labored on the telephone, approving medical tools, provides, and nursing visits for Medicaid sufferers.
For those who take pleasure in speaking to others and might keep calm underneath strain, there are tons of distant customer support jobs the place you will get paid to speak on the telephone!
The Tools You’ll Want For Distant Buyer Help Jobs
For many distant customer support jobs, you’ll want a hardwired high-speed web connection; this implies no Wi-Fi, satellite tv for pc, or hotspot connections. Just a few corporations, like Working Options and ACD Direct, permit contractors to make use of DSL connections. Most corporations could have job seekers submit an web pace take a look at together with their job purposes.
One other factor you’ll want is a devoted dwelling workplace that is freed from distractions; no canine, children, or family members ought to interrupt you whilst you’re having buyer conversations. Because you’ll be sitting for lengthy intervals, you must also have an ergonomic desk and workplace chair. Standing desks are an awesome choice for this type of distant work.
Lastly, you’ll want a pc and a hardwired headset. Some corporations like Apple, Amazon, and Zapier will present all of the tools you’ll want to do your job. Different corporations, like Williams-Sonoma, don’t. Every firm has completely different software program packages that they use for his or her customer support calls and documentation. You’ll want to learn by these necessities earlier than making use of so that you simply don’t waste time making use of for jobs that you simply’ll be unable to do.
What {Qualifications} Do You Want For Distant Buyer Service Jobs?
For those who’ve by no means labored from dwelling, buyer assist jobs are a wonderful technique to start your journey. Whereas some corporations do require earlier work expertise, many corporations don’t. Nonetheless, you will have glorious communication abilities, each written and oral, empathy and keenness for serving to folks, and tech-savviness.
For some customer support roles, you’ll be required to have technical experience with the intention to assist clients troubleshoot technical points. For those who take pleasure in serving to clients with their issues however want to not discuss on the telephone, there are corporations that rent on-line chat and textual content brokers. You may discover this submit for data and hiring corporations.
60 Distant Buyer Service Jobs You Can Do From Dwelling
This checklist focuses on distant customer support, tech assist, receptionist, lead era, and gross sales jobs. For those who’re on the lookout for distant phone-based nursing jobs, try this submit.
1. AAA
AAA hires distant customer support reps for its insurance coverage and membership service facilities. These positions are full-time and include advantages. You’ll want a highschool diploma, glorious customer support abilities, and pc proficiency to use for these positions.
2. ACD Direct
For those who’re eager about working with companies or non-profits, ACD Direct is perhaps an awesome match. You may work remotely as an unbiased contractor and earn $0.25-$0.35 per discuss minute. These are inbound advertising calls, and also you receives a commission per discuss minute. ACD Direct doesn’t rent people from California, Delaware, Louisiana, Massachusetts, South Dakota, Vermont, Washington, West Virginia, and Wyoming.
3. Aha!
Aha! hires distant buyer success specialists from the US, Canada, the UK, Eire, South Africa, New Zealand, and Australia. To be thought of for these positions, you have to have a minimum of one yr of expertise in a product advertising position. Aha! provides in depth advantages and profit-sharing.
4. Aira
Aira hires at-home brokers to help the blind and visually impaired by way of telephone. Their shoppers put on particular glasses that permit brokers see the person’s environment in order that they’ll help these folks of their each day lives.
5. Alorica at Dwelling
Alorica is an outsourced communication answer. This implies corporations rent Alorica to do their telephone work (like analysis, customer support, gross sales, challenge administration, and extra). Every job itemizing has completely different necessities when it comes to expertise and site. Customer support reps earn an hourly wage, and full-time positions include advantages and paid coaching.
6. Amazon
Amazon hires work at home customer support associates. You’ll work together with clients by way of telephone, chat, and e-mail on this place. Amazon has each full- and part-time jobs out there. With Amazon, you’re employed as a W2 worker, not an unbiased contractor. As a part of the Amazon customer support staff, you’ll reply queries by way of telephone, chat, and e-mail communication from clients, drivers, shippers, and supply companions, resolving technical points.
7. American Categorical
At American Categorical, they rent distant name middle staff for customer support, journey and way of life, gross sales, and human useful resource positions. Positions embody digital or hybrid work preparations, aggressive pay, bonus incentives, and complete advantages.
8. Wherever Works
Wherever Works hires distant shopper expertise associates, bilingual associates, account specialists, HR generalists, and different distant positions. For these full-time positions, you have to dwell in Arizona, Florida, Georgia, Idaho, Missouri, Montana, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, or Virginia. Wherever Works hires entry-level staff and gives advantages 60 days after employment. Employees want to offer their very own pc methods and high-speed web connection.
9. Apple
Apple hires part-time and full-time at-home advisors, staff managers, and space managers to offer customer support and tech assist to Apple customers. You need to have two years of tech troubleshooting expertise and be capable of sort 40 WPM. These positions include aggressive pay, advantages, and an iMac and headset.
10. Aspira Join
Aspira hires people from the US and Canada for distant customer support roles throughout the out of doors recreation area of interest. Do business from home positions will show the phrase “distant” on their job web page within the job title. You need to have glorious communication abilities and former customer support expertise to use. Aspira provides aggressive pay and lots of advantages, like three weeks of paid trip.
11. Aspire Existence
Aspire Existence is a worldwide firm that hires people for distant buyer and concierge companies. Search for the job listings with “work at home” within the title to search out their distant positions. The pay is aggressive, and full-time positions include advantages. You must have a highschool diploma and glorious verbal and written communication abilities.
12. Daring Enterprise
Daring Enterprise helps third events with their expertise wants, whether or not customer support, administrative, monetary, tech, operations, advertising, gross sales, or tech assist. Openings on their web site are all the time altering, however most positions are full-time employment, they usually do supply quite a lot of advantages.
13. BroadPath
BroadPath hires W2 staff to work on customer support initiatives that often final six to 9 months. Coaching for every challenge is mostly two weeks, and it’s paid. BroadPath additionally provides staff with all the pc tools wanted to carry out their jobs. Certified candidates ought to have a highschool diploma or GED and one yr of customer support expertise. Workers are eligible for medical advantages after one yr of employment.
14. Capital One
Capital One hires all kinds of distant customer support jobs, together with buyer care brokers and concierge managers. Most of their positions are open nationwide, they usually present aggressive pay and complete advantages for his or her staff members. To find the distant positions on their website, choose the distant choice from the left-hand sidebar.
15. Carnival
Carnival often hires digital trip planners to assist clients with their journey plans, questions, and issues. You need to have a devoted telephone line and quiet workplace house to work.
Learn: Distant Jobs within the Hospitality, Journey, and Tourism Industries
16. Chewy
Chewy hires customer support associates in sure states to reply inbound telephone calls and reply questions. A few of their customer support professionals require a pharmacy tech license as you’ll be talking with Chewy’s pharmacy clients; different roles are extra basic in nature and don’t require specialised schooling. Chewy is an equal alternative employer that gives aggressive pay.
17. Chili Piper
One other firm to probe for distant customer support jobs is Chili Piper, a B2B SaaS startup. They’re a completely distributed firm that enables staff the flexibleness to work from wherever. In addition they supply all kinds of advantages to staff, together with well being advantages, limitless trip, annual firm retreats, all of the tools wanted to do your job, and extra! It’s also possible to join job alerts on their web site, so you may study new job openings in your required job class.
18. Concentrix
Concentrix hires full- and part-time gross sales and repair reps, customer support reps, and tech assist reps from 35 states. You’ll want a highschool diploma or GED and one yr of customer support expertise for these distant name middle positions. Concentrix provides paid coaching and advantages, however they don’t rent residents from Alaska, California, Connecticut, Washington, DC, Hawaii, Illinois, Maine, Massachusetts, Montana, Nevada, New Jersey, New York, Oregon, Rhode Island, or Washington.
19. Conduent
Conduent is a enterprise companies supplier that gives staffing options for corporations. It hires people from all around the world for each in-person and distant occupations in buyer assist, challenge administration, IT, information processing, gross sales, accounting, inside companies, and safety. It has each full- and part-time positions, and a few roles rent entry-level staff. For those who take pleasure in dealing with buyer inquiries, Conduent is a superb place to start out your distant job search.
20. Connexus
One other firm that hires customer support expertise to work at home is Connexus. They’ve each full-time and part-time openings, they usually even have roles for bilingual French and Spanish audio system. Whereas they like candidates with customer support expertise, it isn’t required. In addition they supply all kinds of advantages, together with the power to receives a commission each day.
21. CVS Well being
CVS Well being hires work at home name middle customer support representatives. You need to dwell inside 75 miles of a coaching facility and have a minimum of six months of expertise. CVS provides aggressive pay, paid coaching, and advantages.
22. DISH
DISH, which owns Sling, OnTech, DISH Wi-fi, and Enhance Cell, hires customer support associates, customer support representatives, tech assist, and extra! They rent in 28 completely different states, and full-time positions include in depth advantages, together with all of the tools you’ll want to begin. To qualify for these positions, you have to have a highschool diploma and 6 months of customer support expertise.
23. Uncover
Uncover hires distant customer support brokers and bilingual brokers. They’ve day, night time, and weekend shifts out there. Positions include many advantages, together with paid coaching, paid time without work, tuition reimbursement, well being advantages, and extra. They do want prior customer support expertise, however are prepared to coach and rent candidates with the suitable character.
24. Enterprise Holdings
Enterprise Holdings, which homes Enterprise Lease-A-Automotive, Alamo Lease-A-Automotive, and Nationwide Automotive Rental corporations, provides work at home positions for reservation gross sales representatives. The hourly pay price begins at $16.50 per hour, plus a aggressive fee construction.
25. Precise Sciences
Precise Sciences hires distant buyer care specialists to offer telephone assist to well being care suppliers, sufferers, and most of the people. This place requires a highschool diploma or GED and 4 years of associated expertise. These positions are full-time and include advantages.
26. Foundever
Foundever hires home-based name brokers in 45 nations worldwide to reply inbound calls. In contrast to many different name middle jobs, you’re employed as an worker, not an unbiased contractor, at Foundever. This place provides aggressive pay, well being, and retirement advantages, in addition to profession development alternatives.
27. Gabbyville
Gabbyville hires full- and part-time digital receptionists within the US. They provide versatile hours (5:00 am EST-5:00 pm PST Monday-Friday). If you wish to work for Gabbyville, ship your resume to [email protected]. You must have glorious communication abilities and prior administrative, customer support, or receptionist expertise.
28. HealthMark Group
For those who’re on the lookout for an organization that values range and inclusion, try HealthMark Group. They rent staff, primarily in Texas, for distant customer support, medical report processing, information entry, and extra! Positions are full-time and supply all kinds of advantages. Many positions are entry-level and don’t require any prior expertise! It’s also possible to be part of their expertise group and get new job alerts. Enroll on their web site together with your first identify, final identify, e-mail tackle, and cell phone quantity, or check in by your Fb, Google, or LinkedIn profile.
29. Hilton
Hilton hires reservation gross sales specialists and buyer care coordinators. You need to have glorious communication abilities, persuasive gross sales capacity, and customer support expertise. Hilton provides an in depth advantages bundle, base pay, and efficiency incentives for high performers.
30. Holland America
Holland America hires work at home cruise consultants to advertise and promote cruises by outbound calls. Should reside in one of many following states: Washington, Oregon, Colorado, or Nevada, to be thought of for employment. Positions are full-time and include beneficiant advantages like paid time without work, well being protection, journey perks, 401(okay), and extra.
31. HotelTonight
HotelTonight often hires distant customer support reps in 14 states to assist clients resolve points. You need to have a minimum of one yr of name middle expertise. This place contains advantages like medical, dental, 401(okay), and journey perks.
32. HSN
HSN, a part of the QVC Group, hires work at home customer support and order specialist reps. Although you’ll be working remotely, positions are location-dependent (most in Florida). You need to have a highschool diploma or GED and former expertise.
33. Kelly Providers
Kelly Providers is a staffing company that gives distant customer support and tech assist positions. Candidates ought to have a highschool diploma or GED, glorious communication abilities, and a minimum of six months of customer support expertise.
34. Lincoln Monetary Group
Lincoln Monetary Group hires web site technical assist representatives, customer support associates, bilingual customer support representatives, and extra. Positions are location-dependent, however some don’t require any expertise, making them excellent for highschool and school grads. Positions are full-time work alternatives, they usually do include in depth advantages.
35. LiveXchange
LiveXchange, previously ContractWorld, hires unbiased contractors from around the globe to offer customer support for corporations like Pizza Hut, L’Oréal, and KFC. With this at-home alternative, you’re paid per name with common earnings between $8 and $16 per hour. Bear in mind that LiveXchange prices a $75 payment for his or her agent entry course, a month-to-month $29 software program licensing payment, and a $4.95 month-to-month fee processing payment. Personally, I feel these charges are extreme, particularly because you’ll need to pay self-employment taxes too.
36. LiveOps
LiveOps hires unbiased contractors within the following states: AK, AL, AZ, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY for customer support, gross sales, and insurance coverage roles. With this chance, you may set your individual schedule and earn an hourly pay price. LiveOps contracts with corporations like Murad and ProFlowers.com. Brokers should pay a $25 payment for a prison background verify earlier than contracting with corporations.
37. Miaplaza
Miaplaza hires customer support suppliers to work together with clients on the telephone, chat, e-mail, and social media channels. For these work at home positions, candidates will want a minimum of two years of customer-facing expertise, a typing pace of 55 WPM, and proficiency with technical instruments. They provide aggressive pay, complete advantages, and quite a lot of schedules, as their hours of operation are from 7:00 AM to 11:00 PM ET.
38. Neiman Marcus
Neiman Marcus hires seasonal buyer care telephone associates to offer gross sales and repair assist to clients. You need to have one yr of name middle expertise and reside in Texas, the place you’ll be required to attend an onsite coaching. They often begin hiring in August or September for these seasonal positions.
39. NexRep
NexRep hires work from home brokers for inbound gross sales, outbound gross sales, and buyer care positions. Many positions supply an hourly base pay with fee alternatives. In these roles, you’ll work as an unbiased contractor, not a W-2 worker. NexRep hires for corporations like Crimson Bull, Priceline, GrubHub, and extra. NexRep doesn’t rent within the following states: AR, AZ, CA, CO, CT, DC, IL, MA, MD, ME, MO, NJ, NY, OR, RI, VT, WA, and WI. You’ll have to pay for a $25 prison background verify earlier than you start.
40. Nordstrom
Nordstrom often hires work from home buyer care specialists. These full-time positions include nice advantages like medical, dental, imaginative and prescient, merchandise reductions, and a 401(okay) plan. They have an inclination to start out hiring in August and September because of the elevated demand throughout the vacation season.
41. Omni Interactions
Omni Interactions hires unbiased contractors from the US, the Philippines, Guatemala, Mexico, and Puerto Rico to offer customer support and assist by way of telephone, e-mail, chat, and social. You might have full management over your schedule with these roles, and positions pay between $14 and $20 per hour. You must have glorious communication abilities, a private pc, and a hardwired high-speed web connection.
42. PhoneBurner
PhoneBurner hires full-time buyer assist reps to reply inbound calls, emails, and chats. The compensation ranges from $17-$20 per hour, and you have to have two years of expertise in tech assist.
43. Robert Half
Whether or not you’re trying to find everlasting employment, momentary work, or contract work, Robert Half has all kinds of distant alternatives for customer support specialists. Along with customer support jobs, additionally they have distant alternatives in digital advertising, finance, authorized, provide chain, expertise, and extra. Simply click on on the distant jobs toggle and choose the town you’re positioned in to search out the distant jobs in your native space.
44. Smith.ai
Smith.ai hires full- and part-time digital receptionists and buyer engagement specialists from the US and Mexico to reply calls, take messages, e book appointments, and extra. You need to have glorious communication abilities and be capable of sort 40 WPM. Beginning pay for US brokers is $15 per hour, and full-time positions include advantages. Smith.ai operates twelve months a yr, 7 days per week, 24 hours a day, which implies there are a lot of completely different shift choices out there.
45. Help.com
Help.com hires distant customer support representatives to offer tech assist. They provide a variety of advantages, like paid coaching, medical health insurance, PTO, a pay-for-performance bonus program, and extra. You need to have a minimum of one yr of expertise, be capable of sort 40 WPM, and have glorious communication abilities.
46. Sutherland
Sutherland hires digital customer support representatives, tech assist, and gross sales reps. With these roles, you’ll want to have a highschool diploma or GED, though some positions require a better degree of schooling. They provide paid coaching, advantages, and W2 employment, they usually rent in all states besides Hawaii and Alaska.
47. Teleflora
Teleflora hires seasonal (often earlier than Christmas, Valentine’s, and Mom’s Day) work from home brokers to help with inbound orders and calls. This position requires a landline, a PC (no Macs allowed), and primary information entry abilities.
48. TeleReach
TeleReach is business-to-business advertising, that means you aren’t promoting merchandise by way of chilly calling. As an alternative, you’re calling companies on the lookout for the companies and merchandise it’s a must to supply. To work with TeleReach, you have to have a landline and endure a coaching course of. You may earn between $35K-$85K yearly, relying on the variety of calls and gross sales you make.
49. The Cigna Group
The insurance coverage firm, Cigna, hires distant customer support representatives, customer support advocates, customer support consumption representatives, and extra. Positions are location-dependent, they usually require a highschool diploma or GED, glorious communication abilities, and a ardour for offering stellar customer support. Full-time jobs include all kinds of advantages.
50. TTEC
TTEC hires world associates for customer support, gross sales, and technical assist by way of telephone, chat, and social media. These positions embody paid coaching and advantages. TTEC doesn’t rent people from California, Hawaii, or Alaska. Candidates in Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. might be thought of for particular conditions. Candidates should have a highschool diploma or GED and a minimum of six months of expertise.
51. U-Haul
U-Haul hires part-time gross sales and reservation representatives to assist clients. Throughout busy instances of the yr, hours might fluctuate, however for essentially the most half, the schedule is versatile. You need to decide to a four-week coaching program and have a superb grasp of geography.
52. UnitedHealth Group
The healthcare insurance coverage firm UnitedHealth Group hires distant customer support representatives, bilingual customer support representatives, gross sales assist reps, and customer support supervisors. These positions require a highschool diploma or GED and one yr of customer support expertise, and they’re location-dependent. Full-time jobs include advantages.
53. Unum
Unum hires distant customer support representatives to assist clients with medical health insurance. You have to be positioned within the japanese or central time zone. These positions include paid coaching and plenty of advantages. To seek out these positions on their profession portal, seek for the key phrase “distant.” Candidates will want a highschool diploma or GED and related expertise.
54. Verizon
Verizon hires distant customer support representatives in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Illinois, Minnesota, New Mexico, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Utah, and Washington. Whereas brokers work remotely, you might want to often attend onsite conferences and coaching, therefore the situation requirement. Verizon gives staff with a pc, phone, headset, relevant software program, cables, and a month-to-month stipend for his or her web connection.
55. Vivint
Vivint hires people for work at home tech assist roles. You’ll reply inbound buyer calls to offer tech assist and customer support on this place. Should dwell inside a 100-mile radius of considered one of their coaching facilities. Beginning pay is $16.25 per hour and comes with medical health insurance, paid time without work, 401(okay), and extra.
56. Williams-Sonoma
Williams-Sonoma hires distant customer support representatives to interact with clients by way of telephone, chat, and e-mail. These work from home jobs pay $15 per hour and include reductions on merchandise, well being care, and dental advantages, and a 401(okay). You need to be capable of work 30-50 hours per week; paid coaching is included.
57. Working Options
Working Options hires unbiased contractors for distant customer support, gross sales, and assist. Relying on which program you’re engaged on, brokers can earn as much as $19 per hour plus bonuses and further commissions. Working Options doesn’t rent people from California, New York, Pennsylvania, or Washington.
58. Wrrk
Wrrk has distant customer support jobs the place you’ll help clients by way of telephone, chat, and e-mail. You need to reside in Texas, Colorado, Arizona, Georgia, Ohio, Pennsylvania, Louisiana, Missouri, North Carolina, Kentucky, Nebraska, Washington, or Oklahoma, and have one yr of expertise. This can be a W2 place with well being advantages.
59. Xerox
Xerox hires for a lot of work at home positions, however their telephone jobs encompass distant assist specialists, tech assist, and buyer care specialists. Positions are full-time and include many advantages, together with studying and improvement alternatives.
60. Zapier
Zapier is a completely distant automation firm that hires staff from around the globe. They rent for a lot of positions, similar to enterprise operations, engineering, finance, HR, advertising, and customer support. In these distant positions, you’ll earn aggressive wages and obtain all kinds of advantages like healthcare, retirement, a house workplace setup, and knowledgeable improvement funds.
One other Technique to Get Paid to Speak on the Telephone
There may be one different technique to work at home on the telephone: being a telephone actress! Sure, I’m speaking about PSO jobs (telephone intercourse operator jobs). I don’t cowl this occupation on the web site. Nonetheless, if that is one thing that pursuits you, you may seek for these distant jobs on Google. Simply bear in mind that there are telephone intercourse operator scams on the market. The Penny Hoarder has some beneficial ideas for locating a PSO job with out getting scammed right here.
Distant Buyer Service Jobs Wrapup
One final be aware about working from the consolation of your private home as a customer support agent. Although there are tons of legit on-line customer support jobs, you continue to must be on the alert for scams. Many respectable corporations are coping with recruitment and impostor scams, so all the time be sure you do your due diligence earlier than making use of.
When you’ve got glorious communication abilities and revel in speaking with others, there are many corporations on the lookout for telephone staff! Discover the businesses on this checklist, and for those who want extra distant job leads, try the Distant Job Listing!
Do you’ve a distant customer support job? Which firm do you’re employed with? Drop us a be aware; we’d love to listen to from you!
Initially revealed March 7, 2017. Content material up to date Might 2025.
