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American Express Platinum Concierge Guide

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concierge lady handing customer card back

Deborah Kolb/Getty Photographs

Key takeaways

  • The Platinum Card® from American Specific cardholders have entry to a complimentary concierge service that may help with reward suggestions, dinner reservations, journey preparations, flower supply and buying tickets to live shows or sporting occasions, in addition to many different duties.
  • To maximise the Amex Platinum Concierge, use it to carry out duties that might in any other case eat up a variety of your helpful time.
  • You’ll be able to attain the American Specific concierge service by dialing the quantity on the again of your card or calling 800-525-3355.

The Platinum Card® from American Specific is likely one of the hottest journey playing cards available on the market at present. And it’s simple to see why when you think about its luxe journey perks and alternatives, together with a profit that may release your time: the American Specific Platinum concierge.

When you’re accredited for this American Specific bank card, you’ll be able to qualify for as much as a $200 annual airline charge credit score, probably the most beneficiant airport lounge memberships obtainable at present, as much as $200 in Uber Money yearly and far more. The factors you earn with the Platinum Card are extraordinarily versatile, too. You’ll be able to redeem them for journey, reward playing cards and merchandise, or for helpful transfers to Amex airline and lodge companions.

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Along with these advantages, the American Specific Platinum gives a devoted concierge with a wide range of providers, whether or not you need assistance securing dinner reservations or discovering the right reward.

How does the American Specific Platinum Concierge work?

Concierge service is complimentary when you apply and are accredited for the Amex Platinum, and you should utilize this service as usually as you need.

To request assist from the Amex Platinum concierge, name the concierge desk at 800-525-3355 or dial the quantity on the again of your card. The concierge can then assist reply questions or discover assets to accommodate any requests you could have.

What providers does the American Specific Platinum Concierge supply?

An Amex Platinum concierge is like your personal private assistant. You’ll be able to name them to ask for journey and way of life assist, whether or not it’s worthwhile to discover the most affordable fuel in your street journey otherwise you need tickets to a sold-out present.

Companies you’ll be able to request help with embrace:

  • Reward suggestions
  • Flower supply
  • Dinner reservations
  • Scheduling spa and salon appointments
  • Securing tee occasions for golf
  • Recommendation on cultural experiences
  • Tickets to live shows and sporting occasions

Whenever you use the Amex Platinum Concierge, the help you obtain is complimentary. You solely pay for the precise items and providers they assist join you with, comparable to live performance tickets or journey bookings, plus any relevant charges and taxes.

How do I maximize the Amex Platinum Concierge?

If you wish to take advantage of Amex Platinum Concierge providers, use this profit to avoid wasting your self time. This implies delegating duties to the concierge that might in any other case require you to take a seat on the cellphone or spend hours researching on-line.

Listed here are a number of examples:

  • Dinner reservations: Ask your concierge that will help you discover a restaurant reservation based mostly on the kind of delicacies you’re in search of, location or eating occasions that work along with your schedule.. Your concierge could make dinner reservations in your behalf, and all you must do is present up.
  • Occasion tickets: If you understand an occasion will go on sale quickly, you should utilize the concierge that will help you safe tickets earlier than they promote out. Ask them to assist with getting you the most effective seats in the home. Your concierge might even be capable of discover seats for exhibits and occasions that appear bought out.
  • Flowers and different presents: Whether or not it’s worthwhile to ship flowers for Mom’s Day or need to shock your partner, the Amex Platinum concierge can give you ideas and concepts. Higher but, they’ll order the reward and arrange supply for you based mostly in your preferences and spending restrict, then cost the acquisition to your card.
  • Journey: If it’s worthwhile to e-book airfare or analysis lodge choices in any vacation spot, the Amex Platinum Concierge can do the analysis and supply suggestions for you.

To get probably the most out of concierge service, name the assistance desk any time you’re quick on time and need assistance with a activity. For those who’re not sure in case your request falls below the concierge’s providers, you’ll be able to at all times name and ask. It’s possible you’ll be shocked at how useful concierge providers could be, however you received’t know till you strive.

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American Specific gives a devoted concierge hotline you’ll be able to name for personalised assist. When you’re a cardholder, you’ll be able to name the hotline at 800-525-3355 or dial the quantity on the again of your card.

From there, you’ll be linked with an knowledgeable who might help you propose a visit, make reservations, ship a shock reward and extra.

The underside line

Whereas card concierge providers aren’t normally one of many important advantages of a card, they’ll prevent a variety of time and even cash. The concierge service you get with the Platinum Card from American Specific is complimentary, and it will probably make your life simpler. For those who’re already paying the cardboard’s hefty $695 annual charge, ensure you’re taking full benefit of all it has to supply, together with concierge service.

For those who don’t have this card but, contemplate whether or not it may be an excellent match, particularly if you have already got an Amex card and need to maximize your spending with a card technique just like the Amex trifecta. And take a look at our American Specific Membership Rewards information to be taught all of the methods you should utilize the factors you earn with this card.

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