American Specific is well-known for its rewards, bank cards, and banking merchandise. The corporate has been round since 1850, however you could discover there aren’t any bodily brick and mortar areas. It is because all accounts are opened and operated on-line, which means there are tons of work at home job alternatives.
When you’re in search of a distant job that welcomes teamwork, encourages development, and supplies an incredible schedule with advantages, think about becoming a member of #TeamAMEX (as the corporate likes to name it!).
Study extra about American Specific work at home jobs on this evaluate.
American Specific Work From Dwelling Jobs Overview
American Specific is an equal-opportunity employer that gives many work at home job alternatives throughout a number of departments, similar to customer support, finance, advertising and marketing, and operations.
As a part of the American Specific staff, you’ll have the prospect to work as a digital assistant in sure roles, offering essential help and help to clients worldwide. This chance will permit you to construct priceless expertise and experience within the quickly rising area of digital customer support.
It doesn’t matter what position you select, by becoming a member of their staff, you may benefit from the freedom and luxury of working from the consolation of your individual residence whereas nonetheless being related to a various and supportive work surroundings.
American Specific provides an inclusive, forward-thinking surroundings for workers. It was named a Nice Place to Work by Fortune’s 100 Greatest Workplaces For Millennials.
The corporate does extra than simply practice workers to offer the world’s finest buyer expertise. Their mission additionally displays the corporate’s values to develop new leaders whereas providing clients this top-notch service.
To attain this, workers obtain revolutionary studying experiences to assist them construct new expertise, attain profession targets, and extra.
For a lot of distant jobs, you may select from numerous versatile shifts that meet your choice, whether or not evenings, weekends, or core hours through the work week.
American Specific additionally supplies aggressive advantages, so that you’ll get medical insurance coverage, paid day off, and extra.
Eager about distant finance positions? Make sure that to take a look at this put up on the finest distant banking jobs!
American Specific Work From Dwelling Occupations and {Qualifications}
So, what are a few of the work at home jobs that American Specific provides, and how are you going to apply? Right here’s an outline of a few of the distant jobs you may count on from this firm.
Buyer Service Positions
When you have glorious communication and problem-solving expertise, American Specific hires distant buyer care professionals to take a gradual stream of buyer calls, reply questions, and resolve buyer queries.
Digital buyer care professionals put the corporate’s highly effective backing promise into motion by answering incoming calls from AMEX members to deal with buyer inquiries and supply options and proposals to higher serve them.
American Specific supplies coaching for name procedures, compliance, correct dealing with of delicate card member data, and extra.
Distant customer support representatives will constantly enhance their key promoting expertise and understanding of shoppers’ wants to be able to construct rapport and higher serve them whereas selling buyer loyalty.
Versatile shifts can be found through the hours of operation for this place: Monday by way of Sunday, 7 am to 1 am ET. Additionally, American Specific will cowl the month-to-month connection prices on your cellphone line and web.
Necessities/What You’ll Want:
- 4-year diploma or 4+ years of related expertise
- Customer support expertise (2 years+) with distinctive listening and written and verbal communication expertise that may permit you to work with all kinds of personalities and communication kinds
- Expertise with home-based digital customer support
- Earlier expertise in a consultative gross sales surroundings
- To be self-motivated and capable of multitask in a distant work surroundings
- Primary pc expertise
- Capacity to work night time and weekend shifts
- Technical necessities: Safe residence workplace free from distractions, dependable web with speeds as much as 25 Mbps obtain x 5 Mbps add speeds, devoted cellphone line, and a noise-canceling cellphone headset
Distant Journey and Way of life Guide
When you like to journey and use rewards playing cards for perks, you’d in all probability get pleasure from working remotely as a journey and life-style marketing consultant for American Specific. Consultants assist Premium Card Members benefit from their card advantages through the use of them to plan and ebook unforgettable journeys and experiences.
Think about your self a model ambassador who’s an knowledgeable on the unique packages and premium perks AMEX provides. You’ll assist ebook home flights, lodges, rental vehicles, and extra to assist members save and construct model loyalty long-term.
Necessities/What You’ll Want:
- Gross sales expertise and consultative expertise
- Sturdy time administration and multitasking expertise
- A great information of journey and world geography
- Could require working nights and weekends as the cardboard member providers division is open 24/7
Software program Developer/Huge Information Engineer (Newbie)
When you’re new to coding and growing software program, this could possibly be a really perfect distant place for you. AMEX hires entry-level software program builders to assist construct next-generation apps and use the AI capabilities of its utility administration platform to guard clients from fraud and enhance their general expertise.
- This place contributes to designing, growing, troubleshooting, debugging, and evaluating software program methods to satisfy clients’ wants.
Necessities/What You’ll Want:
- Bachelor’s diploma or increased in Laptop Science or a associated self-discipline
- Newbie-level skill in software program improvement, similar to coding assignments
- Palms-on expertise with utility design, software program improvement, and testing
- Programming information of Python and shell scripts is a plus.
Data Safety Analyst
On-line safety is necessary to American Specific and its clients. On this position, you’d be liable for working with the remainder of the tech staff to carry ahead ground-breaking and numerous concepts that assist run the digital methods, providers, and merchandise the corporate creates.
This place includes working with safety controls, understanding compliance and knowledge safety danger administration, and extra.
Generally, this place is hybrid, which means you may work at home a number of days per week, however you should reside close to the native AMEX workplace and be capable of come to work as wanted.
Necessities/What You’ll Want:
- Minimal 5 years of hands-on expertise in deployment and operation of large-scale implementation of CyberArk Privileged Entry Safety (CorePAS) resolution
- Palms-on expertise in dealing with service operations, incident, and drawback administration in large-scale and geographically disparate environments
- Data in deployment and operation of Software Identification Supervisor (AIM) options, together with Conjur (most well-liked)
American Specific Work From Dwelling Advantages
Working remotely with this firm comes with the identical glorious advantages and development alternatives that American Specific is understood for, guaranteeing you’ve gotten a promising profession forward of you.
How a lot you earn relies on the place you’ve gotten with American Specific. Based on a job posting on the corporate’s website, a customer support agent can earn $20-$33 per hour plus bonuses and advantages.
Different jobs that require extra expertise or technical experience pay extra. For instance, the Data Safety Analyst and Software program Developer positions every pay a wage of $85,000 to $150,000 yearly, plus bonuses and advantages.
A full-time place at American Specific provides a protracted checklist of advantages, together with:
- Well being, life, dental, and imaginative and prescient insurance coverage
- Lengthy-term incapacity insurance coverage
- Pay as you go authorized help
- Severance pay
- Supplemental unemployment
- 6% Firm Match towards retirement packages
- Free monetary teaching and monetary well-being help
American Specific Critiques
Staff have a tendency to offer a optimistic general ranking when requested what it’s prefer to work for American Specific. On Certainly, workers gave the bank card firm 4.1 stars out of 5. On Glassdoor, workers rated American Specific 4.2 out of 5 stars (with 16,000+ opinions!).
Total, optimistic reviewers say their job pays properly, they usually like the advantages, together with a lot of trip time. One other perk that workers like is the opportunity of shifting into new roles and advancing their careers inside the firm.
Right here’s what one worker needed to say about working for American Specific:
“American Specific has been a pleasure to work for. Their advantages and work tradition has been nice, and I’ve no complaints to levy aside from not with the ability to take private time throughout coaching. That is customary in any respect the businesses I’ve labored for and is comprehensible.”
Some workers say they had been working extra hours than they most well-liked, which affected their work-life stability, whereas others felt stress to satisfy the month-to-month metrics for incentives.
Total, staff say it’s a fast-paced surroundings, however AMEX supplies a lot of coaching and help to assist individuals develop into profitable.
Execs and Cons
When you’re evaluating a possible job alternative with American Specific, right here’s a fast breakdown of a few of the benefits and disadvantages that workers report:
Execs:
- Number of profession alternatives and talent for profession development
- Aggressive pay and advantages
- Versatile hours
- Do business from home
- Prolonged coaching
- Supportive management
- Firm tradition promotes variety
Cons:
- Advantages will not be accessible for part-time workers
- Could not obtain bonuses or incentives in the event you aren’t one of many high performers
- Could require you to offer your individual pc gear
Find out how to Discover American Specific Work from Dwelling Jobs
You may view job listings in a number of other ways – use any of those websites that will help you discover and land your distant work place with American Specific:
Does American Specific Supply Positions that Don’t Require Expertise?
Whereas some positions at American Specific could require prior expertise, additionally they provide entry-level distant job alternatives. It’s important to completely learn every place’s job necessities and {qualifications} to find out in the event you’re a great match.
Remaining Ideas on American Specific Work From Dwelling Jobs
So, is an AmEx profession best for you? It actually will be! There are all kinds of positions accessible, a lot of that are totally distant. With a really stable 4.2 ranking on Glassdoor, workers seem to benefit from the variety, tradition, values, and work-life stability the corporate has to supply.
Eager about making use of? Check out the careers web page for the newest job postings and alternatives!
Initially printed on December 5, 2022. Content material up to date January 2024.