Today, quickly evolving office expertise, like AI, has many professionals grappling with new productiveness instruments regularly.
However not all workers imagine the advantages outweigh the ache factors.
One in seven employees refuse to make use of new instruments, and 39% of them determine as reluctant customers, in keeping with the 2025 Office Tech Resistance report by Yooz, a supplier of cloud-based purchase-to-pay automation options.
Software program firm Quickbase’s 2025 Grey Work Report, which surveyed greater than 2,000 full-time working professionals together with C-level, manager-level and director respondents, took a more in-depth have a look at how office instruments affect professionals and productiveness.
Associated: Keep away from These 10 Enterprise Habits to Enhance Office Productiveness
What’s “grey work”?
Quickbase defines “grey work” because the “hidden prices of disconnected knowledge and handbook workarounds” that always include elevated use of office instruments and result in declines in productiveness.
In keeping with the analysis, 80% of respondents reported elevated funding in productiveness, work administration and collaboration instruments, up from 66% in 2024, but 59% agreed it feels more durable than ever to be productive.
What’s extra, 73% of respondents stated utilizing a number of mission administration software program options prevents sharing info simply and 75% stated they make it troublesome to see all knowledge in a single place. Because of this, many employees asserted such instruments trigger delays (50%), cut back affect (53%) and waste time (59%).
Associated: 10 Tricks to Increase Worker Productiveness and Skyrocket Efficiency
This tool-based productiveness problem spans totally different industries however is particularly prevalent within the monetary companies/insurance coverage {and professional} companies industries, which noticed handbook work rise by 67% and 63% respectively in comparison with final yr, per the report.
The analysis means that elevated AI adoption may assist streamline productiveness with office instruments however is not with out its personal challenges. Almost three-quarters (72%) of respondents anticipate that their group will enhance its finances for AI instruments in 2025; nevertheless, 89% of respondents have issues round knowledge safety, compliance and privateness.
However there are methods to cut back grey work and optimize AI for productiveness, per the research. Study extra right here.
Today, quickly evolving office expertise, like AI, has many professionals grappling with new productiveness instruments regularly.
However not all workers imagine the advantages outweigh the ache factors.
One in seven employees refuse to make use of new instruments, and 39% of them determine as reluctant customers, in keeping with the 2025 Office Tech Resistance report by Yooz, a supplier of cloud-based purchase-to-pay automation options.
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